Monitoring - Overnight membership charges for merchants using the TSYS / Cloud9 gateway failed because of a Cloud9 outage at 3 AM PT / 6 AM ET.
All memberships will be retried and processed, and the service has been restored. MyTime is monitoring the situation and will ensure all charges are successfully run. No action is required, and we apologize for the inconvenience.
May 19, 2026 - 16:01 PDT
All memberships will be retried and processed, and the service has been restored. MyTime is monitoring the situation and will ensure all charges are successfully run. No action is required, and we apologize for the inconvenience.
May 19, 2026 - 16:01 PDT
Website
Partial Outage
iPhone App
Operational
Android App
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance