MyTime Status

All Systems Operational

Website Operational

iPhone App Operational

Android App Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 21, 2026

No incidents reported today.

May 20, 2026

Membership charge delay for TSYS / Cloud9 merchants on 5/19/26

Resolved - This incident has been resolved.
May 20, 03:10 PDT

Update - All uncharged memberships from May 19, 2026 have now been charged and the Cloud9 payment gateway service is operating within normal parameters.
May 20, 03:10 PDT

Monitoring - Overnight membership charges for merchants using the TSYS / Cloud9 gateway failed because of a Cloud9 outage at 3 AM PT / 6 AM ET.

All memberships will be retried and processed, and the service has been restored. MyTime is monitoring the situation and will ensure all charges are successfully run. No action is required, and we apologize for the inconvenience.
May 19, 16:01 PDT

May 19, 2026

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.