Past ticket searches on POS is unavailable

Incident Report for MyTime

Resolved

This incident has been resolved.
Posted Sep 19, 2022 - 09:21 PDT

Identified

Searching for past tickets is currently unavailable. The issue has been identified by engineering and the issue should be resolved by 9am PDT. This issue only exists on the shared environment and won't impact customers on dedicated AWS environments.
Posted Sep 19, 2022 - 08:14 PDT
This incident affected: Website, iPhone App, and Android App.