MyTime Pay - terminal payments not processing
Incident Report for MyTime
Resolved
This incident has been resolved.
Posted Mar 01, 2024 - 15:22 PST
Identified
Posted
Posted Mar 01, 2024 - 15:20 PST
Update
We have identified the cause to be high latency on TSYS/Global Pay servers for the last 30 minutes. The latency now looks normal and we will continue monitoring.
Posted Mar 01, 2024 - 15:20 PST
Investigating
We are currently investigating this issue.
Posted Mar 01, 2024 - 15:06 PST
This incident affected: Website, iPhone App, and Android App.