MyTime is responding slower than normal

Incident Report for MyTime

Resolved

This incident has been resolved.
Posted Jan 08, 2024 - 09:46 PST

Update

The issue is now resolved. YOU MUST REFRESH YOUR PAGE ON THE WEB BROWSER for MyTime to return to normal. Again, we are deeply sorry for this incident.
Posted Jan 08, 2024 - 09:14 PST

Update

The issue has been identified and the expected resolution time is 9:20AM PST. We are very sorry for the disruption to our application on the shared environment.
Posted Jan 08, 2024 - 09:10 PST

Identified

The issue has been identified and a fix is being implemented. ETA 30 minutes.
Posted Jan 08, 2024 - 08:51 PST

Investigating

We are currently investigating this issue.
Posted Jan 08, 2024 - 08:22 PST
This incident affected: Website, iPhone App, and Android App.